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All licenses are issued directly by originating company. Reckonbooksinc.com is an authorized premier reseller for all Intuit® QuickBooks®, Sage, and Xero accounting products. All licenses are backed with 30 days money back guarantee. To inquire about validity of your license. Kindly contact Reckonbooksinc.com official phone number 1800-446-8848

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60-Day Money Back Guarantee

Reckonbooksinc.com purchases are backed by 30-days money back guarantee and if for any reason you need to refund for the software purchased we shall assist you in getting the same within mentioned time frame. This policy does not apply to specific products, resource guides, hardware, education /lab packs, and bulk software orders.* (excludes shipping and handling).

Returning Physical Products

For direct orders: If the product is purchased directly from Reckonbooksinc.com through the Web, mail, or over the phone, you have 30 days from the date of your order to be eligible for a refund under the satisfaction guarantee. All hardware purchased must be in factory sealed Condition , must be approved for RMA prior to return and will no longer be eligible for refund if returned in opened condition. Defective items can be exchanged within 30 days. Except for certain software products listed below, you must return the product and include a copy of the packing slip in order to be eligible for a refund. You are not required to physically return the product to Intuit in order to obtain a refund of your purchase price. However, your license will be deactivated and you will no longer be able to use the product. Refunds for products purchased directly from Reckonbooksinc.com can be requested by replying to your email order confirmation email. For marketplace purchases: If the product was purchased through ebay, newegg, Jet.com, eBay or Amazon marketplaces you must return the product to these marketplaces within 30 days. Include a copy of the retail purchase receipt in order to be eligible for a refund. Send all physical products returns to: Reckonbooks Return ATTN: Returns Department 1338 W 54th Street Cleveland, OH 44102

Returning Electronically Delivered Products

You have 30 days from the purchase date to obtain a refund for product downloads, product unlocks, and all other electronically delivered media. You will be required to uninstall and remove the application from your computer. Since there is no physical product shipped, you are not required to send anything back to the Returns Department. Refunds for electronically delivered products can be requested by replying to your order confirmation email. Your license will be deactivated and you will no longer be able to use the product. If you have additional questions regarding returns and refunds, please call TFN

Privacy and Security Tips

Reckonbooksinc.com adheres to strict policies concerning the privacy and security of our customers’ information. When you order online from our Web sites, we support encryption of your transaction information as it is transmitted to us and we have adopted leading industry privacy guidelines. We will not share your personally identifiable information with outside companies for their promotional use. In addition, we don’t sell or rent customer lists to other companies. To further protect the integrity of your personal information, close your browser when you step away from your computer, particularly if you are in a public forum.

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